If there is one thing that this year has taught us, it’s that we need stay connected, and that we need agile and reliable communications systems to enable communication. Keeping people connected has been an increasing priority for basically every business around the world.
A poorly running or ineffective phone system can be the thing that holds you back from connecting with customers, clients and staff. When your system is out-of-date it can create challenges for your customers, leading to frustration amongst the team which results in cranky or disengaged employees.
The importance of connectivity
Don’t put your customers through the pain of dealing with a dodgy phone system. By equipping them with a proper phone system and network you will be enabling them to get on with business. The best choice for reliable and efficient phone service today is definitely VoIP.
What is VoIP?
VoIP stands for Voice over Internet Protocol. This system uses the internet to send voice, video and text communications instead of the old and expensive phone lines that have been around since when Grandma was a kid.
There are plenty of benefits of using VoIP based phone systems. When you find the right provider, you’ll have access to crystal clear calls with video conferencing capability. Other benefits include:
• Reduced call and operating costs
• Less reliance on ageing infrastructure
• Reliable, around the clock support from your hosting partner
Converting your phone system to VoIP is easy, and can be done without too much disruption to your service. Most people find using VoIP systems fairly intuitive, as they are accustomed to using mobiles and programs like Skype. You will find that once you switch to VoIP, your staff will be thanking you for making calling and contacts easier.
VoIP and mobility
With more and more people working from home and remotely, VoIP allows your customers to get on with work wherever they are. VoIP allows a greater degree of mobility that those old switchboard systems and landline telephones. Calls via VoIP can be taken anywhere, and on any smartphone, laptop or mobile device with internet connectivity.
VoIP and flexibility
Demands on businesses are changing all the time. Another benefit of VoIP is that the service is completely scalable. If business is booming and you’re experiencing growth in your communication needs, just up your service level. If you need extra connections because you’ve got a heap of temporary or project staff on board, this can be arranged. If things have gone quiet and you need to reduce your VoIP plan, your service can be efficiently and quickly scaled back until you are ready to ramp it back up.
VoIP is the business tool of the future, which can be rolled out to you today. Equip your team with the system that will allow them flexibility, clarity and connectivity. VoIP enables a greater level of collaboration and connection than ever before.
Ditch those daggy old switchboard systems and landline phones and switch to VoIP today.
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